
How it works
The left panel lists your newest conversations first. Click any conversation to open the full message thread on the right. If you have more conversations than the first page can show, use Load more at the bottom of the list to see older threads. The inbox updates automatically when new messages arrive, so there is no need to refresh the page. An unread badge on the inbox icon in the sidebar shows how many conversations have unread messages. The count clears once you open the conversation.Reply notifications
When a lead replies to one of your messages, BriskReach sends an email notification to your registered email address. If a workspace admin connects Slack from the Integrations page, BriskReach can also post inbound reply alerts to the connected workspace channel. Notifications arrive within a few seconds of the reply.Notification emails go to the address you signed up with. Slack reply alerts are controlled from the Integrations page.